This position, Emergency Communications Dispatcher I (Job Requisition 590), is open to all State employees and external applicants. If you would like more information about this position, please contact the Training Administrator, Michelle Hunt. Please note that multiple positions in the same work location may be filled from this job posting. Resumes will not be accepted via e-mail. You must apply online to be considered.
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include finger-print supported Criminal Records, Motor Vehicle records, Personal History, Credit and any additional background check(s).
General Job Description
Emergency dispatching, E 911 call taking, public information, and records management work for the Department of Public Safety involving the operation of radio, telephone, computerized and electronic communications equipment at one of the Communication Centers (PSAP). Incumbents are assigned to particular shifts and may have to work rotating shifts. Work is performed under the general supervision of the PSAP Administrator or the Emergency Communications Supervisor.
To read the full job specifications for this position, please visit the DHR Job Specifications page.
Minimum Qualifications
High school diploma or equivalent AND two (2) years or more of experience as a non-emergency dispatcher or a radio operator, or any work experience that includes significant contact with the public, such as a welfare eligibility worker or interviewer, counter or rental clerk, bill or account collector, credit checker, answering service call taker, receptionist, or travel clerk.
OR
High school diploma or equivalent AND one (1) year or more of experience in the emergency telecommunication field, or as an emergency dispatcher or telecommunicator.
Note: Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.
Note: All candidates must pass a security clearance conducted by the Department of Public Safety.
SPECIAL REQUIREMENTS
Performance requirement: Applicants must pass a Department of Public Safety administered computer based "CritiCall" test, which assesses computer and other job related skills.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium
- Dental Plan at no cost for employees and their families
- Flexible Spending healthcare and childcare reimbursement accounts
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- 11 paid holidays each year and a generous leave plan
- Low cost group life insurance
- Tuition Reimbursement
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.