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Emergency Communication Dispatcher Qualifications

In general, the minimum qualifications to apply for an entry-level emergency communication dispatcher are:

VSP Dispatcher at deskEducation

  • High School or Equivalent


  • Two years as a non-emergency dispatcher or a radio operator, or any work experience that includes significant contact with the public, such as a welfare eligibility worker or interviewer, counter or rental clerk, bill or account collector, credit checker, answering service call taker, receptionist, or travel clerk.
  • Or one year in the emergency telecommunication field, or as an emergency dispatcher or telecommunicator. 

Certification by the E-911 Board may be required within six months of entry into the job.

All candidates must pass a security clearance conducted by the Department of Public Safety, including a motor vehicle and criminal background check.

Complete Job Specifications are available through the Vermont Department of Human Resources: