Support Services

The Support Services Division is commanded by Major Ingrid Jonas, who also serves as the department's Executive Officer.  The division provides the support, planning and infrastructure necessary for the department and assesses needs to keep each division operational.

The Support Services Division includes our two Emergency Communication Centers, the Office of Fair and Impartial Policing and Community Affairs and the department's Staff Operations Section.  

Office of Fair and Impartial Policing and Community Affairs

The Vermont State Police is committed to fair and impartial policing and has developed and implemented a comprehensive program to ensure fair and impartial policing practices at all levels of the state police. This office oversees both the Internal Affairs Unit and our Professional Standards office.

  • The Internal Affairs Unit is responsible for assuring that the Vermont State Police uphold the expected conduct standards in order to preserve the trust of the citizens we serve.
  • The Office of Professional Standards is responsible for systematically conducting internal reviews and assessments of agency policies and procedures.

Staff Operations

This office oversees several operational functions of the department, notably our training and recruting office and the alarms program. 


Support Service Division Commander

The Support Services Division is commanded by Major Ingrid Jonas.  Major Jonas can be reached through VSP Headquarters:

Vermont State Police Headquarters
45 State Drive
Waterbury, VT 05671-1300
Telephone - 802-244-8781

Contact Information

Vermont State Police HeadquartersVSP Seal
45 State Drive
Waterbury, VT 05671-1300
M - F / 8am - 4pm
Telephone - 802-244-8727

Please call your nearest VSP Barracks outside of normal business hours.

Information on public information requests, and contact information for our Public Information Officer can be found at

Please click here to visit the Agency of Administration's Public Record Request Database.


Twitter icon
Facebook icon
Instagram icon
LinkedIn icon
YouTube icon